Help the AdMob team help you

We often hear from developers that you’re looking for tips and ideas for growing your app. Our team of apps experts are constantly building new resources and insights to help developers like you grow your business. We regularly share personalized suggestions for your app via email in addition to news on the latest product features. Additionally, we send periodic invitations to live video sessions and events offering personalized tips for your region.

To ensure you’re getting this information from us, we need to have up-to-date contact details and communication preferences for you. Here are a few quick and simple steps you should take when you log in to your AdMob account, to make sure we can get in touch:

Step 1:

Make sure that the email address you've listed in your account to receive communications from us is correct and is one that you’re regularly checking. You can check which email address we’re using to reach you by logging into your AdMob account and going to your Personal settings under the Account section on the left menu bar.

Step 2:

Opt in to receive emails from us. We categorize the emails we send based on the content they include. Here’s a quick breakdown:

  • Customized help and performance suggestions - Includes personalized revenue and optimization tips customized specific for your website. 
  • Periodic newsletters with tips and best practices - Includes general AdMob tips, best practices and product updates.
  • Occasional surveys to help Google improve your AdMob experience - Gives you a regular opportunity to share your feedback on AdMob.
  • Special Offers - Includes invitations to events in your country and live YouTube events..
  • Information about other Google products and services which may be of interest to you - Occasional updates on other Google products like Firebase Analytics or Google Cloud Platform.

You can update your email preferences by checking the boxes in your Personal settings section.

Step 3:

Choose your language preference. Did you know that AdMob emails are available in 38 different languages? You can choose the language that suits you best by using the Display language drop-down menu directly under the email preferences checkboxes.

Remember, updates to your personal settings and contact information won’t change the email address you use to sign in to your AdMob account or other information you’ve provided to AdMob, such as the information shown in your Payee profile.

Get the most from the AdMob team and ensure you can hear from us. Log in to your account now and check your contact details and communication preferences. It takes no more than two minutes.

Until next time, be sure to stay connected on all things AdMob by following our Twitter, LinkedIn and Google+ pages.

Posted by: Suzy Headon - Inside AdMob Team

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